Welcome to TRACE ME Smart ID

The global, personal, simple and secure way to protect your airline luggage from loss.

Each year, around 1.3 million bags were never returned to their owners. That’s the equivalent of over 3500 Jumbo Jet loads of luggage! We don’t want you to become one of those unlucky people.

With your TRACE ME Smart ID membership, your bag is protected from the moment you check-in to the moment you arrive. TRACE ME works in tandem with the computer systems at thousands of airports and hundreds of airlines around the world, to minimise the risk that your bag gets lost without a trace.

Each TRACE ME Smart ID membership comes with your own personalised luggage ID tag and access to our bag search and identification service, which steps in if something goes wrong with your standard airline baggage tag.

How TRACE ME works

Why choose TRACE ME Smart ID?

Global

Fully Integrated with SITA WorldTracer (airline baggage system)

Compatible with all other major baggage systems around the world

24/7 customer connection via email
& messaging

Personal

Unique serial number and online account

Renewable membership

A range of products to suit your needs

Simple

No moving parts or batteries

Always works where RFID, GSM or GPS signals are compromised

FREE App available

Secure

No public display of personal information

Certified ISO database protection

USD $500 Product Performance Warranty as bag loss protection

FREE Extra Protection – Add our “Inside Bag ID Sheet”

Airlines, Airports and Travel Experts will tell you that the best way to minimise the risk of losing your bag is to add clear and secure back-up ID inside and outside your bag. TRACE ME provides that extra protection by providing our Inside Bag ID Sheet.

Simply download and print the sheet, write your TRACE ME serial number on it and place it INSIDE your bag before travel. It’s free to download and use.

find out more

download now

Here’s what our customers say…

PR, Bristol UK

Hi Sophie, had an email today saying our missing bag would be delivered to me this afternoon, many thanks for your help not sure the airline would have found it on their own! My wife will be very happy, it’s her bag with all her holiday clothes and bits and pieces.

Sarah, Edinburgh

My suitcase has arrived, and I cannot thank you enough for all your support and assistance. The comfort of knowing your system would find the bag even if the paper label was gone has kept me sane for the last month.

Anne, USA

These tags are great peace of mind. Had a problem with one tag. Emailed company. They had it sorted out immediately.